Contact Us, We're here 24/7
David_edA 10.10 20/02/2013
Petrina C Salamander Bay 17.43 05/06/2012
igoseeworld singapore 17.51 13/02/2012
crox40 Shanghai, China 14.44 11/10/2011
Margaret B Melbourne, Australia 14.21 11/10/2011
Jenny San, US 13.13 11/10/2011
Amitabh Bhunia One day City tour Hanoi 17.54 05/08/2011
Pete Power Phnom Penh, Cambodia 21.15 03/07/2011
Are ALL travel companies the same?
We do not think so. At Travel Sense Asia, we would like to show you a different way to travel, the way that you can actually feel and be with the place but not just looking around, not just be there, done that.
We are not Big Company and We dont pretend to be
Most of the time you will speak to the same person from initial contact to follow up email at the end of your trip. He/she will take time to understand your needs and note down personal interest in ensuring that you get the most out of your experience.
All our itineraries are there to give you ideas of routes, places to visit. But if you are looking for something different, just give us some hints and we will do our best to find it. We are always happy to spend time with you to make sure things are going right for your holiday. Contact us now to make sure you are making the right decision about your trip.
The Truth is there – with us
Accommodation can be basic and you may need a sleeping bags on it, overnight journeys can be tiring, arriving in a strange country for the first time can be daunting prospect and local customs can be difficult to understand,, or the trek can be tired for your kids..etc...
All these aspects and more can be turned into positive experiences if you know what to expect and are prepared for it. We'll always try to offer advice about the things you really need to know and we'll also tell you if we think you're making an unwise choice as to which trip is most suitable to your needs.
No Hidden Fees
No surprise at the end of the booking process, all of our packages are included all bank fees, service charges already. You will pay what we quote.
Secured Payment Method Online and other choices
OnePay is the representative of the MaterCard Internet Gateway Service (MiGS) in Vietnam. OnePAY - MiGS payment system meet PCI Data Security Standard of PCI Security Standards Council. OnePAY - MiGS payment system also joins Verified by Visa Program, MasterCard SecureCode Program và J/Secure Program.
For transactions by local card, OnePAY and local banks use 2 factors authentication solution. Your bank account is protected by registed password and a one time password sent by your bank.
All card details are processed by OnePAY in a secure environment. Your card information will be protected during the transmission by using Secure Sockets Layer software, which encrypts the information that you provide online.
For other methods of payment, please visit our Terms and Conditions page for more information.
And many other reasons that you should book with us !
- We are easy to reach through emails and all the internet support like Skype, Yahoo. We will normally get back to you within 24 hours and in fact usually, very much sooner..
If for some reason we can't answer your queries immediately, we will still contact you to let you know how long you are likely to have to wait and we will keep you updated as the situation progresses.
- Your money will be safe. We keep your information in high secret and we have account in the US so in case you need to cancel/amend your booking in anyway, it’s easy for you to get a refund.
- We can be flexible if necessary. If the country is on the list of “no go” countries by authorized department, then we will make sure you will have a refund or switch objectves at the last minute. We do not guarantee it’s 100% refund, because if there is something are already paid and issued (like flight tickets, train tickets, deposit for hotels..), we will advise you asap and give out options to solve the problem.
- You'll have someone to complain to! Of course, we hope you'll never feel the need but if for some reason there is a problem with your trip then we are easy to reach and will do our very best to help resolve the situation.